Jilie takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it and what rights you have over your personal information.
Six things jilie does to keep your personal data safe and your privacy intact.
Every piece of data you send to jilie — from your login credentials to your payment details — is protected by 256-bit SSL encryption. Your information is unreadable to anyone who might try to intercept it in transit.
Jilie does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments and improve the jilie platform.
You have the right to access, correct or request deletion of your personal data at any time. Contact jilie's support team and we will process your request promptly, in line with applicable data protection rules.
Jilie only collects the data that is genuinely needed to run your account and comply with legal obligations. We do not collect data for the sake of it, and we do not store data longer than necessary.
All jilie player data is stored on secure, access-controlled servers. Access to personal data within jilie is restricted to staff who genuinely need it to do their jobs, and all access is logged and audited.
In the unlikely event of a data breach that affects your personal information, jilie will notify you promptly and explain what happened, what data was involved and what steps we are taking to address it.
Jilie operates the online betting and gaming platform available at jilie.app. When this privacy policy refers to "jilie", "we", "us" or "our", it means the jilie platform and the team responsible for running it.
This privacy policy applies to all personal data collected through the jilie website, mobile app and any other jilie services. It covers every player who registers an account, visits the platform or interacts with jilie in any way.
If you have any questions about how jilie handles your personal data, you can reach our privacy team at [email protected] at any time.
Jilie collects personal data in two ways: information you provide directly when you register or use the platform, and information collected automatically as you interact with jilie.
Information you provide to jilie:
Information collected automatically when you use jilie:
Jilie does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required for responsible gaming purposes and with your explicit consent.
Summary of data categories collected by jilie:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, national ID | Provided by you |
| Contact Data | Phone number, email address | Provided by you |
| Financial Data | bKash / Nagad / Rocket number, transaction history | Provided by you & automated |
| Technical Data | IP address, device info, browser type | Automated collection |
| Usage Data | Betting history, pages visited, session duration | Automated collection |
| Communications Data | Support chat logs, emails | Provided by you |
Jilie uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
You can opt out of promotional communications from jilie at any time by updating your notification preferences in your account settings or by contacting jilie support.
Jilie processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Jilie does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection rules.
All third parties who process data on behalf of jilie are required to implement appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was shared.
Jilie uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences and to understand how players use the site so we can keep improving it.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Required for the platform to function — login sessions, security tokens | No — these are necessary |
| Functional Cookies | Remember your language, odds format and display preferences | Yes, via browser settings |
| Analytics Cookies | Understand how players navigate jilie so we can improve the experience | Yes, via cookie settings |
| Security Cookies | Detect and prevent fraudulent activity and unauthorised access | No — these are necessary |
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the jilie platform. Jilie does not use third-party advertising cookies or share cookie data with advertisers.
Jilie retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below are guidelines — actual retention may be longer where required by legal or regulatory obligations.
When your data is no longer needed, jilie will securely delete or anonymise it so that it can no longer be linked back to you.
You have a number of rights over your personal data held by jilie. Jilie is committed to honouring these rights promptly and without unnecessary barriers.
To exercise any of these rights, contact jilie's support team at [email protected]. Jilie will respond within 30 days. In some cases, jilie may need to verify your identity before processing your request.
Exercising your privacy rights is completely free of charge. Jilie will never penalise you for making a data request or withdrawing your consent to marketing communications.
Jilie takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or disclosure.
While jilie takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your jilie account and never share your login details with anyone.
Jilie is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use jilie in any way.
If jilie becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered at jilie, please contact us at [email protected] so we can investigate and act promptly.
Jilie may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date at the top.
For significant changes that materially affect how jilie uses your personal data, we will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of jilie after any update constitutes acceptance of the revised privacy policy.
If you have any questions, concerns or requests relating to this privacy policy or the way jilie handles your personal data, please get in touch with our team. We are here to help and will respond as quickly as possible.
Email: [email protected]
Jilie's privacy team typically responds within 24 hours on business days.
For responsible gaming concerns or to request self-exclusion, please visit the Responsible Gaming page. For general account queries, our live chat support is available 24 hours a day, 7 days a week directly on the jilie platform.