Legal

Jilie Terms
and Conditions

These terms govern your use of jilie. Please read them carefully before you register or place any bets. By creating an account at jilie you agree to everything set out below.

Last updated: 1 January 2025

What You Need to Know at a Glance

These six points summarise the most important parts of jilie's terms. The full terms below contain all the detail.

You Must Be 18 or Older

Jilie is strictly for adults. You must be at least 18 years old to register and play. Jilie reserves the right to request age verification documents at any time and will close accounts that cannot confirm eligibility.

One Account Per Person

Each player is allowed one jilie account only. Duplicate accounts will be closed and any balances held pending review. If you have lost access to your account, contact jilie support rather than creating a new one.

BDT Deposits and Withdrawals

All transactions at jilie are processed in BDT via bKash, Nagad or Rocket. Deposits are credited instantly. Withdrawals are processed within minutes subject to standard verification checks on your account.

Bonus Terms Apply

All bonuses and promotions at jilie come with wagering requirements and conditions. These are clearly stated on each offer page. Attempting to abuse bonus terms will result in the bonus being voided and the account reviewed.

Fair Play is Mandatory

Jilie does not tolerate cheating, collusion, use of bots or any form of fraudulent activity. Accounts found to be in breach of fair play rules will be suspended immediately and any winnings may be forfeited.

Responsible Gaming Tools

Jilie provides deposit limits, cool-off periods and self-exclusion options to every account holder. These tools are free to use and can be activated at any time through your account settings or by contacting jilie support.

1 Acceptance of Terms

By accessing jilie at jilie.app, registering an account or placing any bet or wager on the platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and jilie. If you do not agree with any part of these terms, you must not use the jilie platform.

Jilie may update these terms from time to time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of jilie after any update constitutes acceptance of the revised terms. It is your responsibility to check this page regularly.

These terms apply to all products and services available at jilie, including sports betting, live casino, bingo, slots and any other games or features added to the platform in the future.

2 Eligibility

To register and use jilie you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online betting in your jurisdiction.
  • You must not be a resident of any jurisdiction where online betting is prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor or close family member of a jilie employee.

Jilie reserves the right to request proof of age and identity at any point. If a player cannot verify their eligibility, jilie will suspend the account and withhold any pending withdrawals until the matter is resolved. Any winnings generated by an ineligible player may be voided.

If you are under 18 years of age, you are strictly prohibited from registering or using jilie in any way. Jilie takes underage gambling seriously and will report suspected cases to the relevant authorities.

3 Account Registration

Each person may hold only one account at jilie. When you register, you are required to provide accurate, complete and up-to-date personal information. This includes your full name, date of birth, phone number and a valid payment method registered in your name.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. Jilie will never ask for your password via email, live chat or any other channel. If you suspect your account has been accessed without your permission, contact jilie support immediately.

  • All information provided at registration must be truthful and accurate.
  • You must update your account details promptly if any information changes.
  • Jilie may require identity verification documents before processing withdrawals.
  • Accounts registered with false information may be closed without notice.
  • You must not allow any other person to use your jilie account.

If you already have a jilie account and have lost access to it, please contact our support team via live chat. Do not create a second account — duplicate accounts are against jilie's terms and will be closed.

4 Deposits and Withdrawals

Jilie processes all deposits and withdrawals in Bangladeshi Taka (BDT). The platform supports bKash, Nagad and Rocket as payment methods. All payment accounts used at jilie must be registered in your own name. Jilie does not accept deposits from third-party accounts.

Deposits are credited to your jilie account instantly in most cases. If a deposit does not appear within 15 minutes, contact jilie support with your transaction reference number and the team will investigate promptly.

Withdrawal requests are processed by jilie's payments team as quickly as possible. Standard processing time is within 30 minutes during business hours. Withdrawals may take longer if additional verification is required on your account.

  • Minimum deposit amount: BDT 200
  • Minimum withdrawal amount: BDT 500
  • Withdrawals are sent only to the payment account used for deposits.
  • Jilie does not charge fees on standard deposits or withdrawals.
  • Jilie reserves the right to request KYC documents before processing large withdrawals.
  • Funds in your jilie account do not earn interest.

Jilie may delay or decline a withdrawal if there is a reasonable suspicion of fraudulent activity, bonus abuse or a breach of these terms. In such cases, jilie will notify you and explain the next steps.

5 Betting Rules

All bets placed at jilie are subject to the specific rules of the game or sport in question, as well as these general terms. By placing a bet at jilie you confirm that you understand the rules of the market you are betting on.

Jilie reserves the right to void any bet that has been placed on an event where the outcome was already known at the time of betting, where a technical error affected the odds displayed, or where there is evidence of match fixing or irregular activity surrounding the event.

  • Bets are final once confirmed. Jilie does not accept cancellation requests after a bet is placed.
  • In the event of a technical fault during a live game, jilie's decision on the outcome is final.
  • Jilie may impose maximum bet limits on certain markets or events at its discretion.
  • Odds are subject to change up until the moment a bet is confirmed.
  • Jilie is not responsible for bets placed in error by the player.

For specific rules on individual games such as Dragon and Tiger, Kalaka Bingo or Multi Bet, please refer to the rules section within each game. These game-specific rules take precedence over general betting rules where there is a conflict.

6 Bonuses and Promotions

Jilie offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements, minimum odds, eligible games and expiry dates.

Bonus funds are separate from real money funds in your jilie account. Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn. The specific wagering requirement for each bonus is stated clearly on the offer page.

  • Bonuses are for personal use only and cannot be transferred between accounts.
  • Jilie reserves the right to withdraw any bonus offer at any time without prior notice.
  • Players found to be abusing bonus terms will have their bonuses voided and accounts reviewed.
  • Only one welcome bonus is available per player, per household and per device.
  • Jilie's decision on all bonus-related disputes is final.

Bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus, using VPNs to bypass regional restrictions, placing offsetting bets to meet wagering requirements with minimal risk, and any other activity that jilie determines to be an attempt to exploit promotional offers.

7 Fair Play and Fraud Prevention

Jilie is committed to providing a fair and secure environment for all players. Any form of cheating, collusion, use of automated software (bots), exploitation of software errors or participation in match fixing is strictly prohibited and will result in immediate account suspension.

Jilie uses advanced fraud detection systems to monitor all activity on the platform. If suspicious activity is detected on your account, jilie may place a temporary hold on your account and request additional verification before allowing further play or withdrawals.

  • Using bots, scripts or any automated tools to interact with jilie is strictly forbidden.
  • Collusion between players in poker or other competitive games is prohibited.
  • Exploiting software bugs or errors to gain an unfair advantage will result in account closure.
  • Any winnings obtained through fraudulent means will be forfeited in full.
  • Jilie cooperates with law enforcement agencies in cases of suspected fraud or money laundering.

8 Responsible Gaming

Jilie takes responsible gaming seriously. The platform provides a range of tools to help players stay in control of their betting activity. These tools are available to every account holder at no cost and can be activated at any time.

  • Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit into your jilie account.
  • Loss Limits: Cap the amount you can lose over a defined period.
  • Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
  • Cool-Off Period: Take a short break from jilie for a period of your choosing.
  • Self-Exclusion: Permanently or temporarily exclude yourself from jilie if you feel your gambling is becoming a problem.

To activate any of these tools, go to your account settings or contact jilie's support team via live chat. Jilie's support team is available 24 hours a day, 7 days a week to assist with responsible gaming requests.

If you are concerned about your gambling habits, visit jilie's Responsible Gaming page for detailed guidance and support resources.

9 Account Suspension and Closure

Jilie reserves the right to suspend or close any account at any time if there is a breach of these terms, suspected fraudulent activity, failure to complete identity verification or any other reason that jilie deems sufficient to protect the integrity of the platform.

If your account is suspended, jilie will notify you by email or via the contact details on your account. You will be given the opportunity to respond and provide any information requested. If the matter is resolved in your favour, your account will be reinstated and any withheld funds returned.

  • You may close your jilie account at any time by contacting support.
  • Any real money balance remaining at the time of closure will be returned to your registered payment account, subject to verification.
  • Bonus balances that have not met wagering requirements will be forfeited upon account closure.
  • Jilie may retain account data for a period required by applicable law after closure.

10 Intellectual Property

All content on the jilie platform, including but not limited to logos, graphics, game interfaces, software, text and design elements, is the intellectual property of jilie or its licensors. You may not copy, reproduce, distribute or create derivative works from any jilie content without prior written permission.

The jilie name, logo and brand identity are trademarks of jilie. Unauthorised use of jilie's trademarks is prohibited and may result in legal action.

11 Limitation of Liability

Jilie provides its platform on an "as is" basis. While jilie makes every effort to ensure the platform is available and functioning correctly at all times, jilie does not guarantee uninterrupted access and is not liable for any losses arising from platform downtime, technical errors or delays.

To the maximum extent permitted by applicable law, jilie's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Jilie is not responsible for any losses arising from your failure to keep your account credentials secure, your use of the platform in a jurisdiction where online betting is prohibited, or any decisions you make based on information displayed on the platform.

12 Privacy and Data

Jilie collects and processes personal data in accordance with its Privacy Policy. By registering at jilie you consent to the collection and use of your personal data as described in the Privacy Policy. Jilie does not sell your personal data to third parties.

Jilie may share your data with payment processors, identity verification providers and regulatory authorities where required by law. All data is stored securely and protected by industry-standard encryption.

13 Changes to These Terms

Jilie may update these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. For significant changes, jilie will notify registered players via email or an in-platform notification.

Your continued use of jilie after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you should stop using jilie and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, jilie's support team is available 24/7 via live chat on the platform. You can also reach jilie by email at the address below.

Email: [email protected] — jilie's support team typically responds within one hour during peak hours and within four hours at all other times.

For responsible gaming support, deposit limit requests or self-exclusion, please visit the Responsible Gaming page or contact support directly. Jilie's team will handle all responsible gaming requests with priority.

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